Education: B.A., Western Michigan University
Rachael Divisi has been with Potestivo & Associates, P.C. since 2003 when she began working as a File Clerk. Shortly after her graduation from Western Michigan University, she was offered a full-time position as a Closer for the REO Department. She has since been promoted and currently holds the position of REO Escrow Manager.
As Escrow Manager, Rachael oversees all aspects of the firm’s REO functionality, from any pre-closing issues to the closing and post-closing process. Moreover, she is responsible for guaranteeing our clients receive the best escrow services available. By closely monitoring the department’s timelines and tasks, she ensures that all properties close within the specified contract date. In doing so, she helps to reduce our client’s holding costs and increase our client’s return on the REO property.
While the industry is difficult and can be stressful at times, Rachael enjoys what she does because of the people she works with inside and outside of the office. “Over the years we’ve developed many policies and procedures, perfecting the way we handle REO deals,” Rachael says. “It’s built trust with our clients, and having clients acknowledge these efforts and business practices is very rewarding.”
Rachael is an active member of several associations, both personally and professionally, including the Michigan Mortgage Lenders Association, American Society for the Prevention of Cruelty to Animals, and the American Cancer Society.